Grant payment terms It may seem pointless, but in this difficult time some customers will surely be sensitive to your understanding. Some may have cash flow mismatches and will be grateful if you don't keep chasing them around or just tell them you can wait a bit for payment if they need it. By avoiding reminders, you avoid stress for them and show that you are well aware of the situation they are experiencing. If you don't necessarily have to offer it to all customers.
They will thus be able to have their answer without waiting, which is very often appreciated by customers wishing to finalize an offer, for example, which includes your services. Knowing by return email the conditions and knowing the feasibility can remove a good part of the stress for your client who himself has deadline
Canadian Email List obligations. The quicker you respond the more you can get them.
Calling him and informing him if he wishes, giving him specific delivery times or keeping him informed of the good performance of the deadlines (especially if he asks you to receive it as soon as possible) represents a plus considerable. Especially since he will be particularly sensitive to it and if another emergency situation occurs again, he will not hesitate to call on you. While obviously responding to the emergency isn't always feasible, he will remember that you were there when he needed you.
