Hello, there are unpleasant moments in the service of a restaurant or cafe, which can only be felt on the other side of the bar or at the table - as a guest. Many restaurateurs are so immersed in work and analytics that they forget about the simplest and most obvious things that still continue to annoy the guests of the establishment. If you are interested, in the article at
https://holycitysinner.com/2022/02/28/w ... ain-about/ you can read information about what annoys restaurant visitors the most.