Start with the Basics
1. Turn off your printer, unplug from the power source and disconnect USB cables as well. After a few moments, reconnect your printer and plug it back in. Then, turn your printer back on.
2. Print a “Quality Diagnostic Report” or a “Print Test Page”.
hp printer black ink not printing properly3. You can usually find this option on your printer’s display screen. Or, check your printer’s user guide for step by step instructions.
4. Check printer ink levels to double check the ink volume in your cartridges. If you’re using aftermarket cartridges that don’t show ink levels, we’ll have to figure out another way to determine whether or not your ink cartridges are at fault.